Refund policy

365 Day Return Policy

OverstockInk will accept returns that are initiated within 365 days of order placement.

If your cartridges are defective

If your cartridges are defective, we can set up a return for a refund. Please contact us, and a representative can set it up for you. Please have details ready, such as printer model, cartridge number, and Order ID.

If your cartridges are not defective

If your cartridges are not defective, but you need to return them, we can accept them back if they are unopened and in sellable condition. All returned items must be sent back in their original packaging. We offer two options for non-defective returns:

• Store Credit - NO restocking fee
• Refund to original payment method - With a 15% Restocking fee

Please note, except in the case of a packing error, the shipping costs of an order are non-refundable, regardless of the items being defective or non-defective. If an entire order is being returned and was placed with Free Shipping, we will deduct $4.95 from the refund. You would be responsible for return shipping and any costs associated with non-defective items.

All returns after 30 days from setting up a return or after 400 days from the original purchase date will either be refused or subjected to a 15% restocking fee.

Any and all products returned without the proper Return Authorization Number (RMA) set up will be refused.

All purchases after 365 days of order placement will not be eligible for return.